Care shouldn’t live in your head,
but right now, it does.
And every time something changes — a new provider, a transition, an emergency — you start over. Repeating the same story. Rebuilding the same context. Hoping nothing important gets missed.
- A voice memo from the parking lot→ Notes app on your phone
- Mom’s discharge summary→ Aetna portal · which logs you out every 15 min
- The pink-pill bottle she joked about→ a Walgreens app you haven’t opened in 9 months
- Her cardiologist’s last instructions→ a Google Doc your sister started in 2022
- The EOB you photographed at the kitchen table→ somewhere in your camera roll
- The thing only you remember→ nowhere anyone can find it
You open the app. Ellie is already caught up.
The whole plan stays in mind, so you don’t have to hold it. Ask in plain words, by voice or text, and the answer comes from your own records.
Opens with what changed
New labs, flagged in plain language. What is coming up. What needs you today.
Answers come with the record
Ask about a visit and get the appointment, the document and the next step, right in the conversation.
A quiet read on the day
Know today looks normal without calling to check, with their consent and on their terms.
Hand Ellie one document. Get back what it means.
Every fact is pulled out, coded, connected and remembered. Here’s a single discharge summary, read in real time.
One discharge summary → 6 facts Ellie extracted, coded, and connected. Every document you add makes the picture sharper.
The operating system has a name. Ellie.
Eleplan is the platform. Ellie is the part you talk to, with the whole plan in mind so you don’t have to hold it. Ask in plain words and the answer comes back from years of records. Ellie drafts the message, sets the reminder, and remembers the small things that keep someone safe. Voice or text, on every device, even a text message.
Ellie preps the appointment, drafts the note to the doctor, and hands you a one-page summary you can actually share.
The document, the dose, the exact thing a specialist said last spring — found the second you ask, from years of records.
Ellie remembers the routines, the people, and the why — so a new caregiver can catch up in a sentence, and nothing slips.
Ellie has reflexes. Nano Models make split-second calls inside Eleplan — about a millisecond, under 3 MB.
How Ellie’s reflexes workHand off the portal chores.
Claims, refills, visit summaries, renewals. Ellie handles the logging in and clicking around on the sites your family already uses, one job at a time.
Ask in plain words
Did the insurance pay the claim? Ellie offers to go and check, and says exactly what will happen.
Watch each step
Ellie signs in to the site you already use and does one job, with your login from the Vault.
The answer, filed
What comes back is saved to the care plan. Then Ellie signs out and the session is cleared.
Logins stay in your Vault, and the AI never sees a password. Anything that pays or submits asks you first, unless you choose hands off within limits you set. Ellie runs errands on Pro. How Ellie runs errands
Your regular asks, one tap away.
Quick actions save what you ask for again and again, like a weekly update for your sister or a check on what’s coming up. Ellie suggests them, you choose what to keep, and you can run one with a tap or put it on a schedule with Pro.
Ellie keeps working after you close the app.
Behind the scenes, Ellie’s helpers read what’s new against the history, keep the plan in step with what you’ve connected, and get things ready for you. What turns up waits for you in the app. You choose which suggestions Ellie handles on her own; the rest wait for your OK.
Reviews the record
Checks the medication list
Looks across prescribers for what doesn’t line up, like a possible interaction or a double entry, and brings you the question to ask.
Looks for gaps in care
Overdue follow-ups, screenings that look due, check-ins a long-term condition usually needs, and results nobody circled back on.
Flags what doesn’t match
When two records disagree, or something sits in a note or a document but not on the plan, Ellie points it out and asks which is right instead of guessing.
Tells the story so far
Writes short, plain summaries of what’s happened lately, and notices long stretches with no care activity, like a diagnosis with no follow-up in months.
Clears flags you’ve fixed
Update a medication, a contact or an appointment and Ellie re-checks the flag it answers, so it goes away soon after, not the next day.
Keeps it current
Reads what you’ve added
Goes back over your documents and notes for anything that didn’t make it onto the plan, and answers plan questions the record already settles, so you’re asked less.
Brings in new records
Checks the hospitals and clinics you’ve connected for new records and files what it finds in the plan.
Explains new lab results
When new lab results come in from your connected records, Ellie writes a short, plain note on where they stand: what’s worth raising with the care team, and whether things are moving or holding steady.
Keeps the calendar in step
Brings in events from a connected Google Calendar, so the plan’s calendar stays in step with yours.
Repeats a check on a schedule
After a check finishes, you can ask Ellie to run it again on a schedule you choose, and stop it any time. When it’s due, she asks for your OK, or goes ahead on her own if you’ve let her use that login for it. Anything that pays or submits still waits for you. It comes with Eleplan Pro.
Finishes recorded visits
Ellie puts a recorded visit’s transcript together from its parts, and tries its summary again if it doesn’t come out the first time.
From the phone
Brings your iPhone in
From the iPhone app, the calendars you choose, and your Reminders if you turn that on, come into the plan in the background.
Notices your appointments
With location sharing on, Ellie notices when you arrive at an appointment on the calendar and asks if you’d like to record the visit. Turn on visit follow-ups and she can check in afterwards, too, in case there’s anything she should know.
Chases what’s missing
Follows up on records requests
If an office hasn’t answered a records request you sent, Ellie reminds you to try again in one tap. With automatic follow-ups turned on for that request, she sends it again herself, and it all stops once there’s a reply.
Files faxed replies
When an office faxes records back, Ellie matches the reply to your request and files it on the plan only when the name and birth date match. A fax that might be about someone else is held back, never added on its own.
Looks out for them
Keeps a quiet watch
For someone who’s chosen to share wellness signals, Ellie keeps a quiet read on how the day is going and explains it in a sentence or two. If a day looks unusually quiet, she checks in with them gently, and lets their caregivers know.
Passes on health alerts
With health alerts set up for the plan on their iPhone or Apple Watch, Eleplan notices an irregular rhythm or a high or low heart rate, and you choose who hears: just them, the care team by notification, or emergency contacts by text.
Gets you and Ellie ready
Gets Ellie ready
Leaves Ellie a note on what changed, so the next time you ask, she already knows.
Keeps what Ellie remembers true
Right after Ellie changes something on the plan for you, she re-checks the memories closest to it and keeps, corrects or forgets each one. Stop metformin, and she stops remembering that it’s taken with dinner.
A weekly recap
When enough has changed, Ellie sums up the past week’s medications, health alerts and notes, plus what’s coming up on the calendar, and sends a notification to open it in the app. You can turn it off for each plan.
Care Monitoring covers the reviews, the note for Ellie and the plan questions she answers, and you can turn it off for any plan in that plan’s settings. Your documents and notes are still read when it’s off.
The most important information is often the hardest to capture. Eleplan makes it easy.
The things that keep someone safe, comfortable, understood, and known rarely live in a medical record. Eleplan helps families preserve that context alongside everything else.
- 01Personality
Touches her wedding ring when she’s nervous.
- 02Preferences
Prefers morning appointments. Dreads afternoon ones.
- 03Relationships
Sarah makes the medical calls. Brother handles logistics.
- 04Patterns
Skips breakfast when she’s anxious about a visit.
- 05Medical History
Lisinopril 10 mg since 2019. 5 mg trial in 2022 caused dizziness.
- 06Context
Today is the anniversary of her diagnosis.
- 07Family Decisions
Family paused the chemo consult until after the holidays.
- 08Updates
“Lives alone” was wrong — her son moved in last September.
The whole plan, in your pocket.
Everything in one secure plan — on every device.
Know today looks normal — without calling to check.
Wellness reads the signals they already share — movement, medication marks, check-ins, time in the app — and turns them into one plain answer. If a day goes unusually quiet, Ellie checks in with them first; your family is only alerted if there’s no reply.
- Evidence, not a feed
Movement, a dose marked, a check-in answered — the timeline records that activity happened, never message contents or where they went.
- Their own usual range
Heart rate, sleep, and steps read against thirty days of their own baseline — “usual range,” not a textbook number.
- Consent is the switch
Nothing starts until they approve it on their own device. They can pause any time and see who checked in.
Built with privacy and dignity at the center.
The information you entrust to Eleplan is deeply personal. That’s why security, privacy, and control are built into everything we do.
You stay in control
Decide who sees what, for how long, and when access ends. Every share is permission-based and revocable.
Private by design
Your information is encrypted and protected using industry-standard security practices designed for sensitive care information.
Your data stays yours
Your documents, notes, and care history belong to you—not advertisers, data brokers, or public AI models.
Built for caregiving
From emergency contacts and medications to routines and personal details, Eleplan was designed for some of life’s most sensitive information.
Some decisions shouldn’t leave the building.
Ellie’s reflexes run inside Eleplan — those decisions are made without a third-party AI call.
Built for privacy. Built for trust.
Because some of the most important information in your life deserves more than a password-protected folder.
Read the full security overviewStart free. Upgrade when you need more.
Most families are well covered by Free. Pro is there when you need more room — unlimited documents, unlimited history, unlimited Ellie. Cancel any time.
Everything you need to get started.
- 1 care plan
- Up to 3 collaborators
- Documents, notes, and voice memos
- Health Passport
- Everyday help from Ellie
- Mobile, desktop, and web access
For those managing ongoing care.
- Unlimited documents and history
- Unlimited time with Ellie — voice and chat
- Priority support
- Advanced sharing and snapshots
- Larger uploads and faster sync
- Apple Health integration
- Eleplan for Chrome: Ellie checks portals in your own browser
Supporting families at scale?
Eleplan powers care coordination for providers, nonprofits, healthcare organizations, employers, and more.
Billing is handled securely on the web at eleplan.com, with Apple in-app purchase on iOS. No trial-countdown shame — the free plan is genuinely useful forever.
Questions, answered.
Eleplan is a secure plan for family caregivers that brings together documents, medications, appointments, notes, and the care team in one place. Its AI assistant, Ellie, answers questions, drafts messages, takes notes, and keeps everything in sync across the people you care for.
Still have a question? hello@eleplan.com
Stories, strategies, and the people behind the care.
Care moves.
Your information should move with it.
Build a plan that’s ready for whatever comes next.