Arkansas Low-Income Home Energy Assistance Program (LIHEAP)

Arkansas’ Low-Income Home Energy Assistance Program (LIHEAP) helps residents with low-income pay their energy bills. The program is administered through a network of community-based organizations (CBOs) that serve all 75 Arkansas counties. LIHEAP provides financial help to cover heating costs during the winter and cooling costs during the summer for those who qualify.

Since funding is limited, the amount and type of assistance you receive depends on available resources and your household needs. Payments are usually sent directly to your utility company or fuel provider.

How does Arkansas LIHEAP work?

Arkansas LIHEAP is a federally funded program that helps residents with low incomes pay their energy bills. This support can help reduce the risk of utility shut offs and keep your home safe and comfortable during extreme temperatures. Arkansas LIHEAP offers two types of help:

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Regular benefit: A set amount based on your income, household size, and the type of energy you use (like electricity, gas, or propane).

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Crisis benefit: Extra help for emergencies, such as stopping your service from being shut off, turning it back on, or getting more fuel if you run out.

LIHEAP applications are accepted through the CBOs on a first-come, first served basis. Applications are typically accepted during winter and summer application periods, though exact dates may vary each year.

Who can get help from Arkansas LIHEAP?

To get help from LIHEAP, you must meet these basic rules:

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You must be a U.S. citizen or meet eligible non-citizen requirements.

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Your total household income must be at or below Arkansas’ income limits.

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You must be responsible for paying your home energy costs, either directly or as part of your rent.

How do I apply for Arkansas LIHEAP?

To apply for LIHEAP benefits in Arkansas, you must contact the CBO in your county for an application. Once you are ready to apply, make sure you have copies of the following:

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A photo ID

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Social Security cards or numbers for everyone in your household

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Your most recent utility bills

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Proof of income (such as pay stubs, Social Security statements, or other income documents)

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Proof of where you live (a utility bill can often be used)

Note:LIHEAP applications are handled on a first-come, first-served basis and funding is limited. It’s best to apply early before funds run out.

What happens after I apply for Arkansas LIHEAP?

Once you have applied for LIHEAP, your local CBO will review your application and may request additional information or documentation to process the application. To check the status of your application, contact your local CBO.

How can I get help with my application?

There are several ways you can get help applying for Arkansas LIHEAP. You can:

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Contact your local Community-Based Organization (CBO)

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Ask a trusted family member or friend.

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Visit a Benefits Enrollment Center (BEC), if there’s one near you.https://benefitscheckup.org/article/how-to-find-a-benefits-enrollment-center-near-youSee if there’s one in your area.

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NCOA also has a HelpLine you can call to get free support. To get started today, call 1-800-794-6559.

What if I cannot get help from Arkansas LIHEAP?

1. Talk to your utility company

Call your utility provider and explain that you are having trouble paying your energy bills. Many utility companies in Arkansas have programs for low-income households, such as the Arkansas Utility Assistance Program which helps eligible SWEPCO customers pay their utility bills.

2. Look for other assistance programs in Arkansas

There are other local or state programs that may help you lower your heating and energy bills, such as the Arkansas Weatherization Assistance Program (WAP). WAP is a separate program that helps income-eligible Arkansas residents lower their energy use by making their homes more energy- efficient.

3. Contact a Benefits Enrollment Center (BEC)

These local centers help older adults and people with disabilities find programs to afford food, health care, and energy bills. You can contact a BEC in your area for guidance and support.