Presidential Declared Disaster Assistance to Individuals and Households - Other Needs

This type of assistance supports disaster recovery by providing financial assistance for Other Needs Assistance to disaster survivors who, as a direct result of a major disaster or emergency, have necessary expenses and serious needs that are unmet through insurance or other means. This assistance is administered by the state, territorial, or tribal government or jointly between the state, territory, or tribe. Performance metrics for this program are established in accordance with the Government Performance and Results Act (GPRA) of 1993, as amended by the GPRA Modernization Act of 2010, to include: • Goal of 90% applicants satisfied with the simplicity of the Individuals and Households Program • Goal of an average of less than seven days for the timeliness of providing Individuals and Households Program awards, excluding Critical Needs Assistance and Clean and Sanitize Assistance • Goal of 68% applicants confident in FEMA Individuals and Households Assistance • Goal of 70% applicants satisfied with FEMA’s Individuals and Households Program application process Data gathering methodology for measuring performance and results is conducted through quarterly surveys with disaster survivors.