Federal Disaster Assistance to Individuals and Households in Presidential Declared Disaster Areas

To provide financial assistance, and if necessary, direct services to individuals and households affected as a direct result of a Presidentially-declared major disaster or emergency, who have uninsured or underinsured, necessary expenses and serious needs and are unable to meet such expenses or needs through other means. This program supports disaster recovery by providing the financial means or direct services to disaster survivors for Housing Assistance and Other Needs Assistance administered by FEMA. Performance metrics for this program are established in accordance with the Government Performance and Results Act (GPRA) of 1993, as amended by the GPRA Modernization Act of 2010, to include: • Goal of 90% applicants satisfied with the simplicity of the Individuals and Households Program • Goal of an average of less than seven days for the timeliness of providing Individuals and Households Program awards, excluding Critical Needs Assistance and Clean and Sanitize Assistance • Goal of 68% applicants confident in FEMA Individuals and Households Assistance • Goal of 70% applicants satisfied with FEMA’s Individuals and Households Program application process Data gathering methodology for measuring performance and results is conducted through quarterly surveys with disaster survivors.